Privacy Policy

1. INTRODUCTION

Long Story Short ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights in relation to it.

This policy applies to all users of the Long Story Short website, regardless of where you are located. We aim to comply with applicable international privacy standards, including the EU General Data Protection Regulation (GDPR) and other regional privacy laws.

2. INFORMATION WE COLLECT

We may collect the following types of personal information:

a) Information you provide directly:  
- Name and email address when you create an account  
- Name and email address when you sign up for our newsletter  
- Any messages or information submitted through our contact form

b) Information collected automatically:  
- IP address and general location data  
- Browser type and device information  
- Pages visited and time spent on the Site  
- Referring URLs and click behaviour

c) Information from third-party services:  
- Analytics data collected via Google Analytics  
- Viewing behaviour related to embedded YouTube and Vimeo videos (subject to their respective privacy policies)  
- Behavioural and event data collected by the Meta Pixel (Facebook/Instagram), including page views, button clicks, and other interactions

3. HOW WE USE YOUR INFORMATION

We use the information we collect to:

- Operate and maintain your account
- Send newsletters and updates you have opted into
- Respond to enquiries submitted through our contact form
- Analyse Site usage and improve content and user experience via Google Analytics
- Display relevant advertising through Google AdSense
- Measure the performance of our content and any advertising campaigns on Facebook and Instagram via the Meta Pixel
- Ensure the security and proper functioning of the Site

We do not sell, rent, or trade your personal information to third parties.

4. LEGAL BASIS FOR PROCESSING (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data on the following legal bases:

- Consent: where you have opted in to receive emails or newsletters
- Legitimate interests: for website analytics, security, and improving our services
- Contractual necessity: to manage your account and deliver the services you have requested

5. THIRD-PARTY SERVICES

We use the following third-party services which may collect or process data independently:

Google Analytics

We use Google Analytics to understand how visitors use our Site. Google Analytics collects anonymised usage data. You can opt out using the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout

Google AdSense

We display advertising through Google AdSense. Google may use cookies and other technologies to serve ads based on your browsing behaviour. You can manage Google ad personalisation at: https://adssettings.google.com

YouTube

Some videos on this Site are embedded from YouTube (owned by Google). YouTube may collect data when you interact with embedded videos. Please review YouTube's Privacy Policy at: https://policies.google.com/privacy

Vimeo

Some videos are embedded from Vimeo. Vimeo may collect data about viewers. Please review Vimeo's Privacy Policy at: https://vimeo.com/privacy

Meta Pixel (Facebook / Instagram)

We use the Meta Pixel, a tracking tool provided by Meta Platforms, Inc. The Meta Pixel collects data about your activity on our Site (such as pages visited and actions taken) and sends it to Meta. This data helps us understand how our content performs and may be used to deliver or improve advertising on Facebook and Instagram. Meta may also use this data for its own purposes in accordance with its Data Policy.

To opt out of Meta's use of your data for advertising purposes, visit: https://www.facebook.com/adpreferences

For more information, review Meta's Privacy Policy at: https://www.facebook.com/privacy/policy

6. COOKIES

We use cookies and similar tracking technologies on this Site. Please refer to our Cookies Policy for full details on what cookies we use and how to manage them.

7. DATA RETENTION

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Account information is retained until you request deletion. Newsletter subscription data is retained until you unsubscribe.

8. YOUR RIGHTS

Depending on your location, you may have the following rights regarding your personal data:

- The right to access the personal data we hold about you
- The right to correct inaccurate or incomplete data
- The right to request deletion of your data ("right to be forgotten")
- The right to withdraw consent at any time (e.g. unsubscribing from emails)
- The right to object to or restrict certain types of processing
- The right to data portability

To exercise any of these rights, please contact us using the details below.

9. CHILDREN'S PRIVACY

Our Site is not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date. We encourage you to review this page periodically.

11. CONTACT US

For any privacy-related questions or to exercise your rights, please contact:

Long Story Short Charitable Trust
Email: office@longstoryshort.co
Website:  https://longstoryshort.co/